Job Description Summary : Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us. With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response. JOB SUMMARY The Instructor functions as Lead Instructor for identified courses and cohorts and coordinates programs as assigned. They instruct in all levels of EMS education, courses in the National EMS Education Standards framework, refresher education, and standardized specialty courses. ESSENTIAL FUNCTIONS/DUTIES • Develops and revises course content and curriculum as assigned including: objectives, lesson plans, syllabi, evaluation process, and educational tools and ensures that materials meet the National EMS Education Standards. • Ensures that curricula is current according to national standards and current evidence informed practice • Designs curriculum across a variety of platforms: traditional face-to-face format; hybrid delivery; online courses; and webinar. • Develops course materials and posts on course learning platform in identified time frame as appropriate. • Coordinates Program courses as assigned. Includes the planning, implementation, and evaluation process per Program procedures. • Presents an appropriate amount of lecture content for each course as mutually established with the Program Manager. • Provides supervision of skill labs and serves as a lab instructor as needed. • Maintains accurate records and files of courses, students, and programs. • Evaluates student progress periodically and provides feedback and counseling on a regular basis. Documents problems as they arise. • Ensures that students are effectively evaluated in all three domains (cognitive, psychomotor, and affective) and feedback is provided to students on a frequent basis. • Participates in the item development, revision, and analysis process to meet accreditation standards. • Reviews all student evaluation forms and student patient care reports and provides students with appropriate feedback. • Maintains contact with clinical affiliation sites and preceptors with each class in conjunction with the Clinical Coordinator as appropriate. • Supervises students in the clinical areas as scheduled in conjunction with the Clinical Coordinator as appropriate. • Provides limited amount of tutoring as requested. • Teaches in other education programs as requested. • Maintains examination security through monitoring all exams and securing evaluation tools under lock and key (or electronic equivalent). • Remains current with: State and local EMS requirements; accreditation requirements; and policies, and procedures. • Maintains Instructor status for standardized courses as mutually agreed upon. • Establishes and maintains positive working relationships within the organization based on experience and feedback obtained during the year. • Utilizes tact and appropriate problem-solving process when dealing with issues identified. • Relays concerns and initiates problem solving in a timely manner. • Interacts positively with staff members, agency personnel, and students. • Serves as an ambassador for all programs. • Uses discretion and maintains confidentiality regarding patient and agency personnel information. • Executes job duties to achieve optimal productivity and efficiency. • Demonstrates an appreciation of cost factors in the routine performance of duties; maximizes cost efficiency; implements resource management strategies. • Participates in the maintenance of Program equipment and supplies. • Responds and adapts to changing expectations and reprioritizes as necessary to expedite Program needs. • Assumes responsibility for effectively addressing issues and solving problems. • Demonstrates good judgment in handling situations not covered by written or verbal instructions. • Cooperates with intradepartmental problem identification and solutions. • Perform other duties as assigned. QUALIFICATIONS Knowledge, Skills & Abilities • Ability to develop and deliver educational presentations applying principles of adult learning. • Ability to develop products across a variety of platforms: traditional delivery, use of learning management systems, and webinars. • Ability to communicate clearly and concisely, both verbally and in writing. • Ability to work with other employees, supervisors and external parties. • Ability to maintain confidentiality of privileged information gained as result of job functions. • Ability to work independently and under pressure. • Ability to establish and maintain long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations. Education • BS/ BA preferred, AA required • AHA BLS Instructor • AHA ACLS Instructor • PHTLS or ITLS Instructor • Instructor of either PALS or PEPP or EPC • Completion of an approved Instructor course preferred Experience • Minimum 3 years progressive experience in a field/clinical setting as Paramedic or emergency nurse • Documented teaching experience • Experience in supervision of instructional staff preferred. • EMS educational program development to include learner centered lessons in accordance with national/state certification/recertification curricula, and evaluation systems preferred Licensure and Certification • Certified Paramedic or Licensed Registered Nurse • NREMT certification preferred • Current certification/licensure in the Program state | Job Description :
WORKING CONDITIONS AND PHYSICAL REQUIREMENTSPhysical Demands/Working Conditions
• Requires prolonged sitting, lifting and bending, stooping and stretching.
• Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
• Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports.
• Work is performed in a variety of settings to include field; emergency department and office environment.
• Work may be stressful at times.
GUIDING VALUES AND BEHAVIORS
Employee must consistently exhibit our guiding principles:
• Patient Care - We continually earn the privilege to care for our patients. It is at the forefront of everything we do.
• One Team - We respect each other and achieve together what no individual can alone.
• Innovation - We are driven to develop solutions that inspire progress.
• Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties.
• Ownership - We are accountable for what we do and take pride in how we do it.
• Citizenship - We are dedicated to being good stewards in the communities we serve.